Homeowner

Customer Care

Homeward Bound is committed to providing our homebuyers with the warranty and service requirements during the outlined warranty periods of their new homes. Our dedication and commitment begins the moment you decide to purchase your new home. From that point on, we will monitor the construction of your new home and will contact you once your home has been completed to conduct a complete and thorough walk through.

Homeward Bound is readily available to answer any questions you may have regarding your new home.

New Home Walkthrough

Homeward Bound takes immense pride in the homes that we develop and our Homeowner walkthroughs are a testament to that fact.

Homeward Bound walkthroughs are completed by one of our professionals from our company along with you, the homebuyer. We will take the time to explain the service and warranty programs at Homeward Bound, while ensuring your home is prepared prior to the closing date. Please allow at least one hour in order to complete your initial walkthrough.

Purchasing a new home will probably be the biggest investment you will make and we, at Homeward Bound will treat it with the utmost care and respect it deserves.

Warranty Protection

Homeward Bound believes in high quality homes built with integrity.

To ensure that our new homeowners enjoy their new homes for years to come, Homeward Bound has teamed up with National Home Warranty and their comprehensive third party warranty programs. By purchasing a home from Homeward Bound you will automatically be protected by National Home Warranty Programs as follows:

• 2-year materials and labour
• 5-year building envelope.
• 10-year structural defects.